First Contact, Lasting Impact: A Trauma-Informed Approach for Law Enforcement and Multi-Disciplinary Teams
“Trauma-informed” isn’t a phrase to check off a list, offer a bottle of water, or throw around as a buzzword—it’s an ethos, a commitment to a higher standard of excellence, even when times are tough. This webinar challenges multidisciplinary team members to move beyond performative gestures and adopt a truly trauma-informed mindset that holds up under stress, heavy caseloads, and complex human differences. Through real-world experience and actionable strategies, participants will learn how to embed empathy, compassion, and victim-centered care into every interaction, making trauma-informed practice the professional standard, not the exception.
Learning Objectives
- Define what a truly trauma-informed mindset is—and what it is not—moving beyond surface-level phrases or checklists.
- Recognize how personal stress, heavy caseloads, and cultural or communication differences can impact their ability to maintain a trauma-informed approach.
- Identify concrete strategies for shifting from a purely tactical, outcome-driven mindset to one grounded in empathy, compassion, and victim-centered care.
- Apply practical, actionable tools to create interview environments where victims feel safe, heard, and respected—enhancing rapport and the quality of information gathered.
- Conduct a self and agency-level assessment of current practices to identify opportunities for adopting and strengthening trauma-informed principles across multidisciplinary teams.
Presenters
Michael Crumrine, Sergeant, Austin Police Department
Matthew Stegner, Senior Investigator, retired New York State Police
Access
ASL interpretation, spoken language interpretation, and auto-captioning are available upon request. Please let us know how we can make this webinar accessible to you when you register.
This work is supported by Grant Number 15JOVW-22-GK-04025-MUMU awarded by the Office on Violence Against Women, U.S. Department of Justice. The opinions, findings, conclusions, and recommendations expressed in this program are those of the trainers and do not necessarily reflect the views of the Department of Justice.
This work is supported by Grant Number 15JOVW-23-GK-05154-MUMU awarded by the Office on Violence Against Women, U.S. Department of Justice. The opinions, findings, conclusions, and recommendations expressed in this program are those of the trainers and do not necessarily reflect the views of the Department of Justice.