Best Practices When Using Mobile Devices for Advocacy

Tablets, laptops, and smartphones can help advocates reach survivors, access files, send and receive email, and complete paperwork while away from the office, including working from home. Despite the many conveniences and benefits that these tools provide us, it is imperative that we make the privacy and safety of survivors the priority. It’s important to have clear policies and procedures while also meeting confidentiality obligations. Every employee including volunteer staff should understand these policies and procedures and the importance of protecting survivors’ privacy and safety. Safety Net Project has created a useful resource on best practices for mobile devices for advocacy services.